Understanding the evolving challenges that buyers face has always mattered. But today, achieving impact means not just speaking to those challenges. It also means speaking to them creatively.
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2. Cheer on branding in its long-term race
A common misconception persists that branding cannot be easily measured, relegating its position in the pecking order for budget allocation. While marketers rank branding high for long-term success, their budgets say otherwise.
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of marketers say corporate branding has significant impact on long-term success
marketers say that budget holders are skeptical of brand marketing driving growth causing challenges with securing budget
3. Know that a good employer signals a great brand
Buyers are looking beyond just features, pricing, and services when selecting vendors. They also consider whether a vendor’s values align with their own.
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of buyers say that working with technology brands that have a very positive perception as an employer is important to them
of marketers say that being perceived as a great place to work would have positive impact on a buyer
4. Go digital – be where your customers are
Ensuring marketing messages get heard means being where decision makers go for information. Which sources do buyers use the most? And which ones do they find most useful?
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Social media and search engine are the most used sources of information to support purchase decisions
Vendor websites are ranked as the second most useful source of information by buyers
5. Influence the external influencers
One key destination that buyers head to is outside advisors. Marketers need to get their propositions in front of those who can help advocate on their behalf.
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External IT consultants, integrators, and channel partners are ranked as the most useful source of information by buyers
of buyers turned to external IT consultants, integrators, and channel partners to support their purchase decisions in the last year
Read the full report for more findings and insights on what tech buyers want and how tech marketers can deliver.