Terms of Service

1. Who we are and what these Terms cover

These Terms are between you and Chen Yehoshua, trading as IV-Lead (איי וי ליד), an Israeli licensed sole proprietor (עוסק מורשה), business number 037107026, of Rothschild Blvd 25, Tel Aviv, Israel ("IV-Lead", "we", "us"). IV-Lead is a trade name and not a separate company.

These Terms cover the public generator and the IV-LEAD Email Signatures HubSpot app, together the "Service".

You accept these Terms by selecting the unchecked acceptance control presented by the Service and continuing to copy a generated signature or enter the connected app. If you install or use the app for an organisation, you represent that you are authorised to accept these Terms for that organisation, and "you" means that organisation as well as the individual user where the context requires.

2. Intended use and eligibility

The Service is intended for business and professional use. You must be at least 18, or the age of legal capacity where you live, to accept these Terms.

The public generator is accessible to individuals. If you use the Service as a consumer, nothing in these Terms removes a mandatory consumer right that cannot lawfully be waived.

3. The Service is free

The current generator and connected app are provided free of charge. There is no subscription, usage fee, or payment-card collection.

IV-Lead may introduce optional paid features later, but no charge will apply unless the price is shown clearly and you expressly choose the paid feature.

4. What the Service does and does not do

The Service generates email-signature HTML for a user to install manually in an email client. In particular:

• It does not change anyone's signature automatically.
• It does not access, read, send, scan, or inspect email or mailboxes.
• It does not access HubSpot contacts, companies, deals, or marketing-email records.
• Signature rollout status is self-reported and is not proof that a signature is in use.
• It is not legal, regulatory, employment, security, or deliverability advice and does not guarantee that a signature meets every requirement applicable to you.

5. HubSpot access, administrators, and your people

The connected app requests one read-only HubSpot scope, settings.users.read, plus the baseline access HubSpot grants every app, for the limited purposes described in the Privacy Notice.

Individual Team Health data is available only to a verified HubSpot super admin. Other verified account users receive aggregate rollout totals only. If you connect the app for an organisation, you are responsible for deciding who should be a super admin and for giving your workers any notice required by law, policy, or employment arrangements.

You are responsible for securing the connected HubSpot account, promptly removing access from people who should no longer have it, and disconnecting the app when it is no longer required.

6. Your signature content and responsibilities

• You are responsible for every name, title, contact detail, link, image, credential, badge, claim, and disclaimer placed in a signature.
• You must have the rights and permissions needed for every image, logo, trademark, and URL you use.
• You are responsible for the accuracy of any qualification, partnership, certification, or regulatory claim.
• You are responsible for reviewing and testing a generated signature before using or rolling it out.
• You are responsible for any notice, consent, policy, or legal text required by your organisation or industry.
• You must keep externally hosted image URLs available and secure. IV-Lead does not control a host chosen by you.

7. Acceptable use

You must not use the Service to:

• impersonate a person or organisation, misrepresent authority, or make a claim you cannot substantiate;
• infringe intellectual-property, privacy, publicity, confidentiality, or other rights;
• distribute malicious, deceptive, or unlawful links or content;
• facilitate spam, phishing, fraud, or unlawful unsolicited communications;
• probe, disrupt, overload, reverse engineer where prohibited, or attempt unauthorised access to the Service or another customer's data;
• circumvent access controls, security tokens, rate limits, or tenant isolation; or
• violate applicable law, HubSpot's applicable terms, or the rules of an email or image-hosting provider.

8. Email rendering and remote images

The Service generates table-based HTML with inline styles intended for email clients. The installation flows IV-Lead documents and tests are HubSpot and Gmail. Email clients render HTML differently, and IV-Lead does not warrant identical appearance in every client, device, mode, or version.

Generated signatures may load images from URLs you provide and shared IV-Lead contact-icon assets. Image availability, caching, proxying, blocking, and ordinary request metadata are controlled by the relevant email client and image host. Test a message before a wider rollout.

9. HubSpot and other third-party services

The connected app depends on HubSpot's platform, APIs, authentication, and availability. HubSpot or another provider may change, restrict, suspend, or discontinue a feature the Service relies on, and IV-Lead may need to change or discontinue the affected part of the Service.

The Service is independently developed and provided by IV-Lead. It is not a HubSpot product, and HubSpot does not operate, sponsor, endorse, or warrant the Service. A HubSpot App Marketplace listing does not make HubSpot responsible for the Service, support, or disputes between you and IV-Lead. IV-Lead participates in HubSpot partner programs, but does not act as HubSpot's agent or on HubSpot's behalf in providing the Service. These Terms do not bind HubSpot. Your use of HubSpot remains governed by your agreement with HubSpot.

Third-party trademarks, logos, images, links, software, and services remain subject to their owners' terms and rights.

10. Availability and support

IV-Lead aims to operate the Service responsibly, but the Service is free and has no service-level agreement, uptime commitment, support-response commitment, or guaranteed maintenance window. It may be unavailable, interrupted, delayed, changed, or affected by a provider without notice.

Do not make the Service's continuous availability a dependency of a business-critical process. Signature HTML already installed in an email client can remain there, but remote images and links continue to depend on their hosts.

11. Changes, suspension, discontinuation, and termination

IV-Lead may add, change, or remove features and may discontinue all or part of the Service. For planned discontinuation or a material change affecting connected accounts, IV-Lead will provide reasonable notice through the Service, support pages, or an available account contact route where practicable.

IV-Lead may suspend or terminate access immediately where reasonably necessary to protect the Service, HubSpot accounts, users, third parties, or IV-Lead, or where use is unlawful or breaches these Terms. Where circumstances allow, IV-Lead will explain the reason.

You may stop using the public generator at any time and may disconnect the HubSpot app. Data after disconnect is handled as described in the Privacy Notice and Data Processing Addendum.

12. Privacy and data processing

The Privacy Notice explains the Service's data practices.

Where IV-Lead processes personal data on behalf of a connected organisation, the IV-LEAD Email Signatures Data Processing Addendum is incorporated into these Terms and applies automatically. If the DPA conflicts with these Terms on the processing of Customer Personal Data, the DPA controls for that issue.

13. Intellectual property

The Service, software, templates, designs, documentation, and IV-Lead branding remain the property of IV-Lead or its licensors. Except for the rights expressly granted here, no ownership or licence is transferred.

Your signature content remains yours. As between you and IV-Lead, IV-Lead does not claim ownership of the final signature output. You may use, copy, modify, and distribute that output without attribution or a licence fee from IV-Lead, including after the Service is discontinued. This does not grant rights in third-party marks, images, or materials.

You grant IV-Lead only the limited rights needed to process material you submit or configure for the purpose of providing the Service to you.

14. Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties, representations, conditions, or guarantees of any kind, whether express, implied, or statutory. This includes implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, accuracy, uninterrupted availability, security, compatibility, and results.

IV-Lead does not warrant that a generated signature will render identically everywhere, remain compatible after a third-party change, satisfy a law or policy, avoid spam filtering, or produce any commercial result. You remain responsible for review, testing, content, and use.

Nothing in these Terms creates a fiduciary, advisory, employment, partnership, agency, or professional-services relationship.

15. Limitation of liability

To the fullest extent permitted by law, IV-Lead will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profits, revenue, savings, opportunity, contracts, reputation, goodwill, business, data, or use, arising out of or connected with the Service, even if advised that such loss was possible.

To the fullest extent permitted by law, the total aggregate liability of IV-Lead for all claims arising out of or connected with the Service, these Terms, the Privacy Notice, or the DPA will not exceed US $100. The cap applies in aggregate, not per event, user, account, or legal theory, and applies whether a claim is framed in contract, tort, negligence, statute, restitution, or otherwise.

The Service is provided free of charge, and the exclusions and cap are an essential part of the risk allocation on which IV-Lead provides it. Nothing in these Terms excludes or limits liability that applicable law does not allow to be excluded or limited, including liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or intentional misconduct to the extent it cannot lawfully be limited.

16. Indemnity

To the fullest extent permitted by law, if you use the Service for an organisation, that organisation will defend, indemnify, and hold IV-Lead harmless from a third-party claim, loss, damage, penalty, liability, and reasonable legal cost arising from:

• signature content, images, links, badges, credentials, or claims supplied or approved by you;
• your breach of sections 5, 6, or 7;
• your failure to provide a notice, obtain a permission, or comply with law for your people or communications; or
• your unauthorised installation, administration, or use of the Service.

This indemnity does not apply to the extent the claim was caused by IV-Lead's own breach of these Terms, gross negligence, fraud, or intentional misconduct. IV-Lead will give reasonable notice of an indemnified claim and permit you to control the defence, provided that no settlement may admit fault by or impose a non-monetary obligation on IV-Lead without IV-Lead's written consent.

17. Claims and governing law

Before starting formal proceedings, each party will make a good-faith attempt for 30 days to resolve the dispute through written notice to the other party. This does not prevent urgent injunctive relief or a complaint to a regulator.

To the fullest extent permitted by law, a claim against IV-Lead concerning the Service must be commenced within 12 months after the claimant knew or reasonably should have known of the facts giving rise to the claim.

These Terms are governed by the laws of the State of Israel, without regard to conflict-of-law rules. The competent courts of Tel Aviv-Jaffa, Israel have exclusive jurisdiction. If you are a consumer resident elsewhere, this does not deprive you of mandatory protections or jurisdictional rights that cannot lawfully be waived.

18. General

• Entire agreement. These Terms, the Privacy Notice, and the DPA are the entire agreement about the Service and replace prior statements on the same subject.
• Order of precedence. The DPA controls for processing Customer Personal Data; otherwise these Terms control.
• Severability. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions continue.
• No waiver. A delay or failure to enforce a right is not a waiver.
• Assignment by you. You may not assign these Terms without IV-Lead's prior written consent.
• Assignment by IV-Lead. IV-Lead may assign the Service and these Terms, including the DPA, to a company incorporated to continue the IV-Lead business, or to a successor in a reorganisation, merger, acquisition, or sale of substantially all relevant assets, by giving notice. The assignee must assume the applicable obligations.
• Force majeure. IV-Lead is not liable for delay or failure caused by events outside its reasonable control, including provider outages, internet failures, cyberattacks, government action, war, labour disputes, natural events, or utility failure.
• Notices. IV-Lead may give notice through the Service, support pages, the email associated with a connected HubSpot account where available, or another reasonable channel. You may contact IV-Lead at support@iv-lead.com.
• Language. The English version controls if IV-Lead provides a translation.

19. Contact

Questions about these Terms: support@iv-lead.com.